How Can We Help You?

Not Sure Who To Contact? Find Answers to Frequently Asked Questions Below

How do I find a Bison^® blower, motor or pump model number and technical information?

Please use our search tools found here to locate a model number and technical information.
How do I proceed if I want to integrate a Bison product into my design or have a technical question?

Please fill out this form to integrate a Bison product into your design or for any technical questions. A sales engineer will assist you promptly.
How can I find a distributor for your products in my area?

To find a distributor for our products in your area, please visit our Distributor Locator page and utilize the filters to narrow down your search by brand/product category and region.
What should I do if my OEM equipment needs an obsolete Bison product?

For equipment that requires an obsolete Bison product, please contact the original equipment manufacturer (OEM). They understand their systems best and can likely provide a replacement model number. Once you have the model number, you can order Bison replacement parts from a distributor found here.
Where is my order?

If you placed an order with a distributor, please reach out to the distributor for the status of your order.

If you are designing a product and working with Bison directly, then please contact your sales engineer for your order status.
How do I return a product?

If you placed an order with a distributor, please reach out to the distributor for their return policy.

If you ordered the product through Bison directly, then please contact your sales engineer for returns.
For non-sales inquiries, how can I get assistance?

Please fill out the Non-Sales Inquiries Form to get assistance for questions not related to sales.

Headquarters

Bison

100 East Erie Street
Suite 200
Kent, OH 44240

Manufacturing Locations:

Whitsett NC

1210 NC Highway 61
Whitsett, NC 27377

St. Charles, IL

3850 Ohio Ave.,
St. Charles, IL 60174

AMETEK Lamb Motors de Mexico SA DE CV

Avenida Los Encinos Manzana 1 Lote 3
Parque Industrial Villa Florida
Reynosa Tamaulipas 88730

Asia

No. 155 PuHui Road,
JiuTing Economic Development Area
Songjiang District, Shanghai, 20161